> ## Documentation Index
> Fetch the complete documentation index at: https://hc.saas-manager.biz.nuro.jp/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

> A step-by-step guide to setting up AI Helpdesk and getting operational

This page walks you through the entire flow from initial setup to going live with AI Helpdesk.

<img src="https://mintcdn.com/admina-sbn/P0Z2ZjMpBdMu1zTW/images/ai-helpdesk/getting-started/top.png?fit=max&auto=format&n=P0Z2ZjMpBdMu1zTW&q=85&s=c35c78a5899a8f05578b7edd8066abf0" alt="AI Helpdesk onboarding screen" width="2880" height="1800" data-path="images/ai-helpdesk/getting-started/top.png" />

## Prerequisites

Before starting setup, please confirm the following:

* Your AI Helpdesk subscription is active
* You have administrator access to the chat tool you want to connect (Slack / Microsoft Teams / LINE WORKS / Google Chat)
* You have email addresses ready for inviting members

## Setup Flow

<Steps>
  <Step title="Create your Organization">
    Log in to AI Helpdesk, configure your organization details, and create your Organization.

    For detailed instructions, see [Creating an Organization](/en/ai-helpdesk/onboarding/organization).
  </Step>

  <Step title="Invite members">
    Invite the members who will use AI Helpdesk, such as administrators and operators.

    For detailed instructions, see [Inviting Members](/en/ai-helpdesk/onboarding/invite-members).
  </Step>

  <Step title="Connect your chat tool">
    Connect one of the following: Slack, Microsoft Teams, LINE WORKS, or Google Chat.

    See the connection guides below:

    * [Slack Integration](/en/ai-helpdesk/integrations/slack)
    * [Microsoft Teams Integration](/en/ai-helpdesk/integrations/teams)
    * [LINE WORKS Integration](/en/ai-helpdesk/integrations/line-works)
    * [Google Chat Integration](/en/ai-helpdesk/integrations/google-chat)
  </Step>

  <Step title="Register Playbooks">
    Create Playbooks that the AI will use to answer inquiries.

    For detailed instructions, see [Creating Playbooks](/en/ai-helpdesk/playbooks/creating).
  </Step>

  <Step title="Send a test message to verify">
    Send a test inquiry from your chat tool and confirm the AI responds correctly.

    For how to ask questions via chat, see [How to Ask](/en/ai-helpdesk/chat/how-to-ask).
  </Step>
</Steps>

## Next Steps

Once setup is complete, review the following pages to learn about day-to-day operations.

<Columns cols={2}>
  <Card title="Daily Operations" icon="chart-bar" href="/en/ai-helpdesk/operations/dashboard">
    Day-to-day operational tasks including the dashboard and ticket management.
  </Card>

  <Card title="Knowledge Management" icon="database" href="/en/ai-helpdesk/knowledge/adding">
    How to add knowledge and improve AI response accuracy.
  </Card>
</Columns>