> ## Documentation Index
> Fetch the complete documentation index at: https://hc.saas-manager.biz.nuro.jp/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk

> Instructions for integrating with Zendesk.

## Supported Features

<Badge color="blue">Account Deletion</Badge> <Badge color="blue">Account Deactivation</Badge> <Badge color="blue">Account Creation</Badge>

<Info>
  This integration retrieves Staff data only. End Users are not imported.
</Info>

## Prerequisites

### How to Log in to Zendesk

Go to the [Zendesk login page](https://www.zendesk.co.jp/login/#login) and enter your email address and password to log in.

<img src="https://mintcdn.com/admina-sbn/s_YirrwQSUeAt7LK/images/integrations/c45qdh3j6c/1661909397283.png?fit=max&auto=format&n=s_YirrwQSUeAt7LK&q=85&s=7e05bd02d0ae97b942a08c2e8edd00fb" alt="Zendesk login screen" width="601" height="351" data-path="images/integrations/c45qdh3j6c/1661909397283.png" />

### How to Obtain Your Workspace Key

After logging in to Zendesk, part of the URL displayed is your **workspace key**. Save it for later.

`https://{workspace-key}.zendesk.com/agent/dashboard`

<img src="https://mintcdn.com/admina-sbn/s_YirrwQSUeAt7LK/images/integrations/c45qdh3j6c/1640527324835.png?fit=max&auto=format&n=s_YirrwQSUeAt7LK&q=85&s=227d5ce031c75a65ed06cabcf1a5d057" alt="Obtaining the workspace key" width="942" height="322" data-path="images/integrations/c45qdh3j6c/1640527324835.png" />

## Integration Setup

On the MoneyForward Admina integrations screen, search for **Zendesk**.

<img src="https://mintcdn.com/admina-sbn/s_YirrwQSUeAt7LK/images/integrations/c45qdh3j6c/1648710426142.png?fit=max&auto=format&n=s_YirrwQSUeAt7LK&q=85&s=04e30d6694992541947d31cb2d3cdb01" alt="Zendesk search" width="839" height="390" data-path="images/integrations/c45qdh3j6c/1648710426142.png" />

Enter the **workspace key** obtained in the previous step and click **Connect**.

<img src="https://mintcdn.com/admina-sbn/s_YirrwQSUeAt7LK/images/integrations/c45qdh3j6c/1640527360870.png?fit=max&auto=format&n=s_YirrwQSUeAt7LK&q=85&s=f086367623aa8cfbaa3dd6d207825f59" alt="Integration screen" width="860" height="650" data-path="images/integrations/c45qdh3j6c/1640527360870.png" />

Once the integration with Zendesk is successful, registered user information will appear in the account list.

If it does not complete successfully, click **Edit** from the Status tab on the integrations screen and try again.

If the issue persists, please contact us via chat.

For an overview of the Zendesk integration, see the [integration page](http://admina.moneyforward.com/en/integrations/zendesk).