> ## Documentation Index
> Fetch the complete documentation index at: https://hc.saas-manager.biz.nuro.jp/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure the Link/UnLink Feature

> This feature resolves ID management issues in the directory. Set an account to UnLink if you want to manage it manually instead of syncing from the employee master, or set it to Link for automatic maintenance.

## Overview

This feature resolves ID management issues in the directory. If you want to manage an employee master sync target manually, set it to UnLink.

<h2 id="unlink">
  Set to UnLink
</h2>

Use **UnLink** when the status or other user information in the directory is updated unintentionally after a sync.

Example: an ID marked "On leave" in Entra ID or Google Workspace is unintentionally synced back to "Active".

1. Click **\[UnLink]** in the upper-right corner of the Directory > User information page.

   <img src="https://mintcdn.com/admina-sbn/0LLA2XgYMAZL7xkj/images/it-management/yuadk3w8gg/2025-09-18-6-30-00.png?fit=max&auto=format&n=0LLA2XgYMAZL7xkj&q=85&s=163ddab0a2205ef7c09a5decb2c5ec2a" alt="UnLink button" width="2250" height="310" data-path="images/it-management/yuadk3w8gg/2025-09-18-6-30-00.png" />

2. The "Unlink ID" dialog appears. Review the contents and click **\[Unlink]**.

   <img src="https://mintcdn.com/admina-sbn/0LLA2XgYMAZL7xkj/images/it-management/yuadk3w8gg/2025-09-17-15-13-05.png?fit=max&auto=format&n=0LLA2XgYMAZL7xkj&q=85&s=dcb0a6d9ff55f4f625c276caaa9f809c" alt="Unlink ID dialog" width="664" height="496" data-path="images/it-management/yuadk3w8gg/2025-09-17-15-13-05.png" />

3. In Directory information > User information, configure the following settings and click **\[Apply]**.
   * Status — set the correct status.
   * Leave period — set the start and end dates.

4. After the employee master sync, confirm that UnLink is active.
   If the \[ID history] shows "Synchronization", the account is still being synced. Review the settings in step 3.

<h2 id="link">
  Set to Link
</h2>

To switch an account from UnLink back to automatic maintenance via the employee master sync, set it to Link.

1. Click **\[Link]** in the upper-right corner of the Directory > User information page.

   <img src="https://mintcdn.com/admina-sbn/0LLA2XgYMAZL7xkj/images/it-management/yuadk3w8gg/2025-09-18-7-21-21.png?fit=max&auto=format&n=0LLA2XgYMAZL7xkj&q=85&s=f88dcb7597d96fea90fa24865577a6c5" alt="Link button" width="2320" height="340" data-path="images/it-management/yuadk3w8gg/2025-09-18-7-21-21.png" />

2. The "Link ID with data source" dialog appears. Review the contents and click **\[Link]**.

   <img src="https://mintcdn.com/admina-sbn/0LLA2XgYMAZL7xkj/images/it-management/yuadk3w8gg/2025-09-18-7-15-20.png?fit=max&auto=format&n=0LLA2XgYMAZL7xkj&q=85&s=21946e9a83899980455c26310711bc87" alt="Link ID with data source dialog" width="662" height="382" data-path="images/it-management/yuadk3w8gg/2025-09-18-7-15-20.png" />

3. After the employee master sync, confirm that Link is active.
   If the \[ID history] shows "Synchronization", the account is synced.

<h2 id="csv-bulk">
  Bulk configuration via CSV
</h2>

Export a CSV from Directory > Export, set the "Link ID Status" column to "linked" or "unlink", then import it.

For export, see [Export directory list](/en/it-management/saas-management/bvfxjlx09m-export-account#directory-list-export). For import, see [Import the Directory Ledger via CSV](/en/it-management/directory/1xtq0cxipa-directory-csv-import).

<img src="https://mintcdn.com/admina-sbn/0LLA2XgYMAZL7xkj/images/it-management/yuadk3w8gg/2025-09-18-7-06-00.png?fit=max&auto=format&n=0LLA2XgYMAZL7xkj&q=85&s=bdd818b390b824e979b83a38f6759ae8" alt="CSV import screen" width="2008" height="174" data-path="images/it-management/yuadk3w8gg/2025-09-18-7-06-00.png" />

<h2 id="faq">
  FAQ
</h2>

**Q. How does the ID type change when I set UnLink or Link?**

A. The ID type is not affected by the UnLink/Link setting.

**Q. How do I change an account type from "Full-time employee" to "Collaborator" for an email under Settings > Domains?**

A. Set the account to UnLink first, then change the type.