> ## Documentation Index
> Fetch the complete documentation index at: https://hc.saas-manager.biz.nuro.jp/llms.txt
> Use this file to discover all available pages before exploring further.
# When Receipt or Invoice Emails Don't Arrive
> What to do when invoice emails don't reach your inbox.
## Invoice emails stop arriving
Stripe, our billing system, sends these emails. Some recipients' email systems mark them as spam, so the emails never arrive.
If you are not receiving these emails, check the following.
## How to Resolve
Check whether your email system received a message like the one shown below. The image below is an example of a spam-flagged email in Gmail.
Use the link in the image above to allow the sender.
Select **"Post (Always allow future messages from this sender)"**. Future invoice emails will then reach your inbox instead of your spam folder.