> ## Documentation Index
> Fetch the complete documentation index at: https://hc.saas-manager.biz.nuro.jp/llms.txt
> Use this file to discover all available pages before exploring further.

# Alert Types

> Learn about the types of alerts and notifications available.

Learn about the types of alerts and notifications available.

You can check alerts under the **Notifications** section for each directory or service.

<h2 id="service-alerts">
  Alerts for Services
</h2>

There are five types of alerts for services.

| Alert                         | Description                                                                                                           |
| ----------------------------- | --------------------------------------------------------------------------------------------------------------------- |
| **Resigned accounts**         | Notifies accounts with the "Resigned" status.                                                                         |
| **Leave of absence accounts** | Notifies accounts with the "Leave of absence" status.                                                                 |
| **Unused accounts**           | Notifies accounts whose last activity date was **45 days or more ago**.                                               |
| **Unknown accounts**          | Notifies accounts with the "Unknown" status.                                                                          |
| **Public files**              | Notifies about files shared with everyone. For more on managing public files, see External Shared Content Management. |

<Info>
  For the criteria used to determine each status, see the [Status Determination Criteria: Quick Reference](/en/it-management/directory/dcrxyhzb39-user-type).
</Info>

<img src="https://mintcdn.com/admina-sbn/D6ViLbuG33hDs5lV/images/it-management/q6jgukpnvh/image.png?fit=max&auto=format&n=D6ViLbuG33hDs5lV&q=85&s=420173a40c791dc7a8bd1da2ca9741ed" alt="Alert types view" width="800" height="406" data-path="images/it-management/q6jgukpnvh/image.png" />

## Exporting Alerts

You can export accounts and services with active alerts from the Service screen or the Directory screen.

## Service Screen

Select a SaaS > Notifications, then click the notification to export. Use the export button in the upper right to download it as a CSV file.

<img src="https://mintcdn.com/admina-sbn/D6ViLbuG33hDs5lV/images/it-management/q6jgukpnvh/2026-01-11-14-26-57.png?fit=max&auto=format&n=D6ViLbuG33hDs5lV&q=85&s=4ac102bddae1e847971a437f7ac948f6" alt="Export notifications from the Service screen" width="800" height="101" data-path="images/it-management/q6jgukpnvh/2026-01-11-14-26-57.png" />

| No. | Item                  | Description                                                                                        |
| --- | --------------------- | -------------------------------------------------------------------------------------------------- |
| 1   | **Search and filter** | Search by name or email address, and filter by workspace or notification type using the dropdowns. |
| 2   | **Sync**              | Click **Sync** to manually trigger a sync.                                                         |
| 3   | **Export**            | Export the accounts listed in the notifications for each service.                                  |

## Directory Screen

Go to Notifications in the upper right > **Show all** → > **Warnings**, then click the account to export. Use the export button in the upper right to download it as a CSV file.

<img src="https://mintcdn.com/admina-sbn/D6ViLbuG33hDs5lV/images/it-management/q6jgukpnvh/2026-01-11-14-40-08.png?fit=max&auto=format&n=D6ViLbuG33hDs5lV&q=85&s=80a8bfadd35c12e45077fcafdcd8503c" alt="Export notifications from the Directory screen" width="800" height="192" data-path="images/it-management/q6jgukpnvh/2026-01-11-14-40-08.png" />

| No. | Item                                | Description                                                                      |
| --- | ----------------------------------- | -------------------------------------------------------------------------------- |
| 1   | **Search by name or email address** | Search for accounts shown in notifications by name or email address.             |
| 2   | **Merge**                           | Button to merge accounts. For details, see **Linking (Merging) Accounts**.       |
| 3   | **Export**                          | Export the SaaS and account information shown in notifications for each account. |

## Slack Alert Notifications

Some notifications can be sent to a Slack channel. For details, see [Send Alerts via Slack](/en/it-management/retired/76lzcncxyx-slack-notification).

## Stopping Alert Notifications

To stop a notification, click **Stop** to mute the alert. For details, see [Stop (Mute) Alert Notifications](/en/it-management/retired/j61yplowpw-mute).

## Enabling/Disabling All Alert Notifications

Go to **Settings** > **Notifications** to enable or disable all alert notifications at once. The Settings menu is only visible to accounts with Admin privileges.

On the **Notification Settings** screen, turn off the toggle switch for each notification type you want to disable.

<img src="https://mintcdn.com/admina-sbn/D6ViLbuG33hDs5lV/images/it-management/q6jgukpnvh/2026-06-07-14-38-00.png?fit=max&auto=format&n=D6ViLbuG33hDs5lV&q=85&s=710cb368e0356c76e1a7f7dfc43091b2" alt="Notification settings screen" width="800" height="378" data-path="images/it-management/q6jgukpnvh/2026-06-07-14-38-00.png" />

## FAQ

## Q. How can I check the last activity date for unused accounts?

A. Go to Service or Directory > Notifications > Unused Accounts to see each account along with its last activity date.

The last activity date is retrieved using the method described in [How Last Activity Is Retrieved](/en/it-management/saas-management/lewx96sin2-last-activity#retrieval-method).

You may also find results by going to Directory > People > Event Log and searching by SaaS name.