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Starting Your Trial

Sign up through the free trial to start using this service. Your trial lasts 14 days from the time you create your organization.

Extending Your Trial

If you want to extend your trial, contact support or your sales representative. Trial extension inquiry screen

Continuing to Use This Service After the Trial Ends

Customers with 50 IDs or fewer can continue using this service for free after the trial ends. To do so, register a credit card. For billing details for 50 or more IDs, see How Pricing Is Calculated.

What to Check After the Trial Ends

After the trial ends, check the number of billable IDs and your billing date. Confirm that the ID count is appropriate before the billing date. Billing date: Go to Settings > Payments > Payment Settings > Manage > Current Subscription to check your billing date. (How to check your billing date) Payment quantity: Before the billing date, go to Settings > Payments > Payment Quantity to review the quantity. (Payment management screen, How Pricing Is Calculated) Billable IDs: IDs in the directory with the type Internal ID and the status Active are subject to billing. (50 IDs or fewer are free.) To change an ID type or status, see ID Type and User Information (Status) before making changes. Billable ID confirmation screen

Trying Optional Features During Your Trial

The following features are also available during your trial. To request a trial, contact us via chat. Use the chat [Ask a support representative directly] option to reach us. If you are using AI chat instead, type “Connect me to a representative” to get in touch.
Last modified on July 14, 2026