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What is a workspace?

A workspace is the unit for managing services. You can assign any name to each domain or tenant. Workspace concept diagram

Connecting multiple workspaces

You can manage multiple workspaces for all supported SaaS integrations.

Steps to connect multiple workspaces

  1. Go to Integrations > Integrations and connect the first workspace of the target SaaS.
  2. Follow the same steps to connect the second workspace of the same SaaS from Integrations > Integrations.
Multiple workspace connection screen
Connection methodDescription
Connecting via OAuthThe authenticated account determines the tenant. Account information from that tenant is imported automatically.
Connecting via API keyThe issued API key or workspace key determines the tenant. Account information from that tenant is imported automatically.
Connecting via ID and passwordThe authenticated account or workspace key determines the tenant. Account information from that tenant is imported automatically. Each SaaS supports different integration patterns, such as OAuth and API. For details, see 3-1. Checking SaaS Integration Patterns (Integration Methods).

Renaming a workspace

  1. Go to Services > Information, click the arrow at the far right, and select Rename to change the workspace name. Rename menu
  2. On the Edit Workspace screen, update the workspace name and click Apply.
Edit workspace screen

Customizing workspace details

Click the workspace name of a connected service to add detailed information. This includes administrators, usage information, and procurement information. For more details, see Service Management and Exporting Lists for IT Audits. Workspace details screen
No.ItemDescription
1Basic informationConfigure administrators and enter notes. The Notes field supports Markdown formatting.
2Usage informationSet business impact, security impact, data storage region, personal information, and confidential information.
3Procurement informationSet the administrator, vendor, vendor contact, vendor email address, and vendor phone number.

Service basic information

View the basic information of a SaaS from Services > Information > Basic Information. This section shows external authentication methods in use and links to terms of service. It also includes other information provided by the vendor. SaaS basic information screen
Last modified on July 13, 2026