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Supported Features

Account Creation Account Deletion Account Deactivation

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Prerequisites

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How to Log In

Go to the login page and log in with your email address and password. Login screen

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How to Obtain Your Client ID / Client Secret

For instructions on creating an OAuth app, please refer to Neeraja Prabhakaran Create an OAuth client - Genesys Cloud Resource Center. Go to Admin > Integrations > OAuth > Add Client to open the settings screen. OAuth Client settings screen Configure the settings as follows:
  • App name: Any name of your choice
  • Grant Types: Code Authorization
  • Authorized redirect URIs: https://itmc.i.moneyforward.com/oauth/callback
  • Scope: authorization, license:readonly, organization:readonly, users
Description of each scope:
  • authorization: to assign roles
  • license:readonly: to obtain license data
  • organization:readonly: to obtain organization name
  • users: to list/create/delete user
After configuring, copy the Client ID and Client Secret.

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How to Find Your Domain

The trailing part of the login URL serves as your domain. URL: https://login.{domain}

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Integration Setup

In the MoneyForward Admina integration screen, search for Genesys Cloud. Enter the Client ID, Client Secret, and domain obtained in the previous steps, then click Connect. Admina integration settings screen Once the integration is successful, the registered user information will appear in the account list. If the process does not complete successfully, click Edit from the Status tab on the integration screen and try connecting again. If the issue persists, please contact us via chat.
Last modified on June 18, 2026